Using NDIS for Counselling

If you’re an NDIS participant with funding under Improved Daily Living, you may be able to access counselling through TheraFind. We support self-managed and plan-managed participants.

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Who Can Use NDIS for Counselling?

If your NDIS plan includes funding for:

  • Capacity Building – Improved Daily Living
  • Emotional wellbeing and mental health supports

…you can likely use those funds to see a qualified counsellor listed on TheraFind.

We currently support:

  • Self-Managed participants
  • Plan-Managed participants
  • NDIA-Managed participants (unless therapist is NDIS registered)

What’s the Difference?

Participant Type Can Book Through TheraFind? How They Pay
Self-Managed Yes Pay upfront or request invoice → claim through myGov
Plan-Managed Yes Therapist sends invoice to your Plan Manager
NDIA-Managed No Must use registered NDIS providers only

How to Claim as a Self-Managed Participant

  1. Book your session through TheraFind.
  2. Choose to pay upfront or request an invoice first.
  3. Receive a claim-ready invoice from your counsellor (includes ABN, service details, and cost).
  4. Submit the invoice through your myGov NDIS portal.
  5. The NDIS will reimburse you directly to your nominated bank account.
NDIS sessions must be booked at least 7 days in advance to allow time for claiming and payment.

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Need Help?

Still unsure if your plan covers counselling? Chat with your NDIS Support Coordinator or Plan Manager, or contact us and we’ll guide you through it.

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